Questions, answered
Know what to expect before you begin.
Clear information about the program, testing, scope of practice, and the first conversation.
Do you accept insurance?
TRU Wellness does not currently bill insurance. Depending on your plan and the service, you may be able to use HSA or FSA funds for some lab testing, supplements, or wellness services. Eligibility and reimbursement are determined by your plan, so please confirm directly with your administrator.
What is a discovery call?
A discovery call is a relaxed, no-obligation conversation about what you are experiencing, what you hope to change, and whether Brandi’s approach is a good fit. You can ask questions before deciding whether to move forward.
What labs do you use?
Testing is chosen individually rather than as a one-size-fits-all panel. Common options include GI-MAP testing for digestive and microbiome patterns and DUTCH testing for hormone and stress-response context. Additional testing may be discussed when appropriate.
How soon might I notice changes?
Every person and health history is different. Some people notice changes early, while others need more time and adjustment. Results cannot be guaranteed and depend on many factors, including consistency, medical conditions, and the recommendations you choose to follow.
Will I receive a diagnosis?
No. Functional Diagnostic Nutrition practitioners do not diagnose, treat, prevent, or cure disease. Brandi provides education, wellness coaching, and support and encourages you to work with your physician or other licensed healthcare professionals for diagnosis and medical care.
How are labs ordered?
When functional testing is appropriate, access may be facilitated through a medical-director program and an authorized healthcare professional. Availability and rules vary by state, and Brandi will explain the applicable process before any test is ordered.
Can I share recent lab results from my doctor?
Yes. Recent results can provide helpful context and should be included in your intake materials. Depending on your goals, Brandi may discuss whether any additional functional testing would add useful information.
Are results or refunds guaranteed?
No health outcome can be guaranteed, and program fees are not contingent on a specific result. TRU Wellness commits to the coaching, education, and support described in the program agreement. Review that agreement carefully before enrolling.
A thoughtful first step